FAQ
FREQUENTLY ASKED QUESTIONS
If you can't find an answer to your question, please email us at 2birdsboutique1@gmail.com. We would love to hear from you.
WHAT ARE THE SHIPPING FEES? Flat rate standard shipping $5.99 |
WHERE DO YOUR PRODUCTS SHIP FROM? We ship from Texas to all the US states. Our products are in stock and we do not do drop ship. |
HOW LONG DOES IT TAKE TO SHIP MY ORDER? Orders are shipped within 1-2 business days from when the order is placed. We strive to get your package to you as soon as possible. Please contact us if you have any questions. |
CAN I TRACK MY ORDER? Yes, once your order has shipped, you will receive a shipping confirmation email containing a link to track your package. Please allow a few days for your tracking to start working. |
WHAT IS YOUR COUPON POLICY?
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WHAT IS YOUR RETURN POLICY? Shipping:
Returns:
Exchanges:
Non-returnable items include, but are not limited to:
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WHAT IF MY PRODUCT IS DAMAGED? Although we inspect each item we ship and package them with care, damages and defects may happen. If you find yourself in this situation, please contact us immediately at 2birdsboutique1@gmail.com with your name, phone number and order number, and a photos of the damage. We will have a look and let you know how we can fix it for you. |
IS MY PERSONAL INFORMATION SECURE? At 2 Birds Boutique your personal information and credit card details are encrypted during the payment process. Your payment info is only used for the transaction and is not stored. |
WHAT IF SOMETHING I WANT IS OUT OF STOCK? If an item is out of stock email us at 2birdsboutique1@gmail.com and note "Email When Available." We will notified you when the item is back in stock. |
AFFILIATION PROGRAM - HOW CAN WE WORK TOGETHER? Want to earn CASH while wearing our clothes? Do you have a Facebook, Blog or an Instagram page? Why not share 2 Birds Boutique with your friends and family and get paid!?! We are always interested in partnering with influencers and companies through social media. BENEFITS of becoming 2 Birds Boutique partner:
If you're interested in working with us or have an awesome idea, sign up for our affiliate program. https://2birdsboutique.com/pages/register-affiliate-account
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